Hospitality Basics

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This 3-day course is aimed at providing people looking for a job in cafes or hospitality with some basic experience in the industry.

The course covers a full range of front of house aspects to working in a café/small restaurant environment with specific focus on barista training, food hygiene, customer service and team work.

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Learners will gain hands on experience in the safe operation of a commercial coffee machine learning how to prepare and make a range of coffee types, know and observe safe practices in using an espresso machine and grinder, and have a basic understanding of how to shut down and clean the coffee-making equipment. Food hygiene is an important part of working in hospitality and this will thoroughly examined. Skills such as customer service and team work will be covered and reinforced through role plays and simulated work scenarios.

On completion you will receive a Certificate of Achievement.   

Course date, location and time

Date: Saturdays on 16, 23 and 30 July
Time: 10am-3pm
Location: Eltham Living & Learning Training site, 905-907 Main Rd (opposite the Burger Lounge, next to Eltham Kindergarten) 



Fee-paying - $220
Concession - $198

Eligibility for concession fee:
  • Commonwealth Health Care Card holders, and their dependant children and dependant spouses
  • Pensioner Concession Card holders, and their dependant children and dependant spouses
  • Veteran's Gold Card holders (but not their dependants)

What to bring

  • a drink bottle
  • lunch
  • a snack/morning tea if desired
  • notepad and pen.
There is a small fridge in the classroom where you can store your lunch for the day.


Participants must be aged over 15 years.

There are no prerequisites to attend this course.  

Learning pathways

Completion of this course can lead to further education pathways in Hospitality at local TAFE. 

How to enrol

Applications for enrolment can be processed using our online system.

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If the course you are interested in is not listed, it may be booked out. Please contact us using the 'Enquire now' button above to find out about future courses.

If you are a concession card holder you will need to present your concession card at one of our centres prior to the start of the course in order to be eligible for the concession fee.